Bulk user import in Apoing — CSV file upload If you have a large number of users to add to your community, you can import them in bulk using an Excel file. Each user will receive a pending invitation to accept when they register in the system. 1. Download the template You'll find this option at the bottom of the user list: Communities I manage → Options → User management. Click the "Download template" button to get the sample Excel file. 2. Fill in the Excel file The template contains sample records that must be removed before importing. The first row (column headers) is required. The columns are: Email: The user's email address. Booking code: An identifying code (membership number, unit/door number, etc.). 3. Import the Excel file The import won't affect users who are already registered. When you import the file, the system creates pending invitations linked to each email address. Administrators can view sent invitations under Communities I manage → Pending users. Invitations can also be withdrawn from there. 4. Registration and accepting the invitation For a user to join the community, they must: Sign up at Apoing.com using the same email address as the invitation. Accept the invitation they'll find in their notifications when they first log in. This process does not send emails automatically. It simply creates the invitation for the user to accept once they register.